How to send medicines to UAE – step by step information

How to send medicines to UAE – step by step information 

Dr Mansoor Ali 

Importing or sending medicines to UAE is not a difficult task 

Residents and tourists who need to carry personal medicines to the UAE will have to first fill up an electronic form, the Ministry of Health and Prevention (MoHAP) announced on 15th October 2018. 

The quantity of medicines to be brought to the country should not exceed a personal use period of three months for non-controlled medicines and one month for controlled and semi-controlled ones.

Applicants need to submit a prescription issued by the attending physician, a medical report approved by health entities and a copy of Emirates ID or passport.

Once they submit the form along with the required documents, the officer concerned in the drugs department examines the request and issues the approval.

If your medication does require prior approval, then you can create an account with MOHAP and submit an application for approval by visiting the following link: http://www.mohap.gov.ae/en/services/Pages/361.aspx

You can also access the above page by taking the following steps:

– Go to http://www.mohap.gov.ae

– On the “services toolbar” click on “e-services”

– Under the “patient support services package” click on “issuing permission to   import medicine for personal use” 

Simple Alternative
If you are facing difficulty in submitting your application via the online page above, then you can fill in the form below and send it to one of the following emails with required attachments:

Attachments: An official Medical Report ( updated),A new and valid Medical prescription,A copy of ID/Passport, Copy of travel ticket

Travellers to Dubai: Ahmedelhawaty@moh.gov.ae

Travellers to Abu Dhabi: Katya.nabeel@moh.gov.ae

Download application form : https://www.mofa.gov.ae/EN/DiplomaticMissions/Embassies/London/Services/Documents/Application%20form.pdf 

Application form 

Guidelines for carrying of personal medicines with travellers into the UAE

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